Switching to a simple cloud-based inventory tracker honestly changed everything. I used to rely on manual stocktakes—now I can check levels from my phone and avoid over-ordering. Total game changer!
Tried a fancy CRM system that was supposed to "boost customer loyalty"—but it was so clunky and hard to integrate with our POS. Spent more time troubleshooting than actually using it 😅
We tried a digital loyalty app once—it didn’t quite work out the first time because our customers weren’t ready for it. But it taught us a lot about what they do value,
