News Summary:
The COVID-19 pandemic significantly accelerated the adoption of e-commerce, prompting retailers to rapidly enhance their online and mobile platforms to meet changing consumer behaviors. Companies like Walmart expanded their omnichannel strategies, integrating online ordering with services such as pickup and delivery, which resonated with customers seeking convenience during lockdowns.
Source Link: https://www.retaildive.com/news/e-commerce-stores-retail-post-pandemic-anniversary/741685/
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